How We Use AI Agents to Automate Post-Launch Ecommerce Operations (Real Workflow Inside)

How We Use AI Agents to Automate Post-Launch Ecommerce Operations (Real Workflow Inside) Most Shopify agencies stop at launch. Deploy the store, hand over the keys, wish the client good luck. We think that's where the real work begins. Post-launch operations — order communications, inventory management, review generation, supplier coordination — consume 15–20 hours a week for a mid-sized D2C brand. Most of that time is repetitive decision-making: has this order been delivered? Should we ask for a review? Is this SKU about to run out? These are decisions that follow rules — rules that can be automated. Here's exactly how we built the post-launch automation layer for Baby Forest India, and what we learned about where AI agents add value — and where they break in production. The Starting Point: Baby Forest's Post-Launch Reality Baby Forest is an Ayurvedic baby care brand we launched on Shopify. In their first month they hit ₹4.2L in revenue with a -22% cart abandonment rate improvement fr